Shipping policy
Last updated: February 15, 2026
Thank you for shopping with GymHub. This Shipping Policy outlines how orders are processed, shipped, and delivered.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
During periods of high demand, processing times may be extended. Customers will be notified if significant delays occur.
Shipping Times
Estimated delivery times vary by location:
• North America and Europe: 7–14 business days
• International: 10–20 business days
Delivery times are estimates only and are not guaranteed.
International Shipping
GymHub ships worldwide. Depending on your country, your order may be subject to:
✔ Customs duties
✔ Import taxes
✔ Local handling fees
These charges are the responsibility of the customer.
GymHub has no control over customs processing times.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing tracking details (where available).
Please allow time for tracking updates to appear.
Shipping Delays
GymHub is not responsible for delays caused by:
• Shipping carriers
• Customs clearance
• Weather conditions
• Incorrect address details
• Events outside our control
Incorrect Address / Failed Delivery
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect address or failed delivery:
✔ Reshipping fees may apply
✔ Refunds may exclude shipping costs
Lost / Stolen Packages
GymHub is not liable for lost or stolen packages confirmed as delivered by the carrier.
If you experience delivery issues, please contact the carrier directly.
Damaged Shipments
If your order arrives damaged:
✔ Contact us within 48 hours of delivery
✔ Provide photos of packaging & product
We will assess and resolve the issue promptly.
For shipping questions:
GymHub
support@gymhubco.com